3358162 - CTE - Not able to click on "Import Document From Queue", option is grayed out

In Concur Documents (CTE_POST_MONI or CTE_DOC_MONI) the option Feedback Loop > Step by Step > Import Documents From Queue is grayed out and not clickable.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

• S/4 Hana 2022 On-Prem & Cloud
• Concur Expense
• S/4 Hana Integration with SAP Concur Solutions

concur, documents, expense reports, concur documents screen, CTE_POST_MONI, CTE_DOC_MONI, import documents, import expense reports, CTE_DOCS, S/4 Hana 2022 , KBA , BNS-CON-SE-S4 , Concur Suite Enablement S/4HANA Integration , BNS-CON-SE-S4-FIN , Concur S/4HANA Financial Integration , BNS-CON-SE-S4-HCM , Concur S/4HANA Human Ressources Integration , Known Error