Symptom
- Users have been hired and converted to Internal employee but is still assigned to OnboardingExternalUser permission role.
Environment
SAP SuccessFactors HXM Core
Reproducing the Issue
- Login to SF , Go to view user permissions for check permissions for new hires (Internal users) , newly hired internal users are assigned to ONBExternalUser permission role.
- Internal Hires are getting assigned to the ONBExternalUser permission role. Because of which they are seeing both Internal and External hire tiles on their homepage.
Cause
Known issue.
Resolution
This is an known issue engineering team working on the permanent fix , tentatively planned in b2311 release
Workaround: Kindly update this external rule (inactive rule in ONBExternalUser role and active this rules again), the problem should be solved.
Keywords
New Hire/Employee is still assigned to an external user Permission Role , External Users , New Hires, Permission role , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem
Product
SAP SuccessFactors HXM Core 2305