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3358247 - Cronjob is stuck in UNKNOWN state

Symptom

A cronjob gets stuck in UNKNOWN state the error below can be found:
WARN [XXXXXXX::de.hybris.platform.catalog.jalo.synchronization.CatalogVersionSyncJob] (XXXXXXX) [CatalogVersionSyncJob] Other cron job 'XXXXXXXX' (pk:XXXXXXXXXX) is still in UNKNOWN state. Waiting '000' milliseconds for start.


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Environment

  • SAP Commerce 
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

cronjob, UNKNOWN, stuck , KBA , CEC-SCC-PLA-PL , Platform , Problem

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