SAP Knowledge Base Article - Public

3358287 - workflow such as target group is not triggered

Symptom

Although workflow is correctly set up, the workflow such as target group approval is not triggered.

Environment

  • SAP Marketing Cloud

Reproducing the Issue

Configure workflow and found the workflow is not triggered.

Cause

The workflow for target group business object is not activated in the system.

Resolution

Please activate the corresponding business object, for example, activate target group business object by using the app 'Manage Your Solution' --> Configure Your Solution --> Marketing General Settings --> Activate Workflow for Business Objects --> Activate "Target Group".

See Also

The following business objects are delivered by default, please refer to Workflow for Business Objects,

  • Campaign (CUAN_INITIATIVE)
  • Target Group (CUAN_TARGET_GROUP)
  • Marketing Plan (CUAN_MARKETING_PLAN)
  • Program (CUAN_PROGRAM)

Keywords

TG, BO, MKC, business object, Marketing General Settings. , KBA , CEC-MKT-WF , SAP Marketing Workflow , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions