3358724 - OCOC Rating showing as unrated or "--" in the Objective Competency Summary section

The OCOC rating shows as unrated or “--”in the Objective Competency section even though the Overall Objective and Competency sections are populated.

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SAP SuccessFactors Performance Management

In a PM Form where OCOC rating is enabled, the OCOC rating shows as unrated or ”--".

Below are some possible root causes when OCOC Rating remains unrated in the PM Form even though the individual goals and competency ratings are provided –

1. There are not weights configured in the Form Template XML for the Objective Competency section.

     <comp-cal-summary-weight><![CDATA[0.0]]></comp-cal-summary-weight>

     <obj-cal-summary-weight><![CDATA[0.0]]></obj-cal-summary-weight>

2. In the Objective Competency section, the “ococ-rating-calc-mode” is configured as “matrix-lookup” whereas no matrix table has been specified in the OCOC section under <scale-adjusted-matrix>.

3. <sect-weight-4-objcomp-summary> is not specified for any particular objective/competency section, hence ratings from that section are not taken into consideration in the final OCOC rating calculation.

4. The How vs What Matrix Grid is not configured properly with the X-Axis set to Competency trend and the Y-Axis being set to Objective trend.

The resolution for the above root causes can be :

1. Configure weights for the competency and the objective rating in the Objective Competency summary rating.

    <comp-cal-summary-weight><![CDATA[50.0]]></comp-cal-summary-weight>

     <obj-cal-summary-weight><![CDATA50.0]]></obj-cal-summary-weight>

2. The “ococ-rating-calc-mode” can be configured as “sum”, ”avg” or ”matrix-lookup”.

      Hence, either configure the <scale-adjusted-matrix> under the OCOC section or configure the “ococ-rating-calc-mode” as “sum” or “avg”.

3. Specify the <sect-weight-4-objcomp-summary> in all the objective and competency sections so as to include those ratings in the OCOC Rating calculation.

<sect-weight-4-objcomp-summary>30.0</sect-weight-4-objcomp-summary>

4. Make sure the How vs What Matrix Grid is configured in such a way that the X-Axis is set to Competency trend and the Y-Axis is set to Objective trend.

• Goal Competency Summary Section | SAP Help Portal
• Configuring Matrix Grid Rating Scales | SAP Help Portal

Successfactor, PMGM, ococ rating unrated, Objective Competency summary section, comp-cal-summary-weight, obj-cal-summary-weight, ococ-rating-calc-mode, sect-weight-4-objcomp-summary, matrix grid, how vs what , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem