Symptom
The OCOC rating shows as unrated or “--”in the Objective Competency section even though the Overall Objective and Competency sections are populated.
Environment
SAP SuccessFactors Performance Management
Reproducing the Issue
In a PM Form where OCOC rating is enabled, the OCOC rating shows as unrated or ”--".
Cause
Below are some possible root causes when OCOC Rating remains unrated in the PM Form even though the individual goals and competency ratings are provided –
1. There are not weights configured in the Form Template XML for the Objective Competency section.
<comp-cal-summary-weight><![CDATA[0.0]]></comp-cal-summary-weight>
<obj-cal-summary-weight><![CDATA[0.0]]></obj-cal-summary-weight>
2. In the Objective Competency section, the “ococ-rating-calc-mode” is configured as “matrix-lookup” whereas no matrix table has been specified in the OCOC section under <scale-adjusted-matrix>.
3. <sect-weight-4-objcomp-summary> is not specified for any particular objective/competency section, hence ratings from that section are not taken into consideration in the final OCOC rating calculation.
Resolution
The resolution for the above root causes can be :
1. Configure weights for the competency and the objective rating in the Objective Competency summary rating.
<comp-cal-summary-weight><![CDATA[50.0]]></comp-cal-summary-weight>
<obj-cal-summary-weight><![CDATA50.0]]></obj-cal-summary-weight>
2. The “ococ-rating-calc-mode” can be configured as “sum”, ”avg” or ”matrix-lookup”.
Hence, either configure the <scale-adjusted-matrix> under the OCOC section or configure the “ococ-rating-calc-mode” as “sum” or “avg”.
3. Specify the <sect-weight-4-objcomp-summary> in all the objective and competency sections so as to include those ratings in the OCOC Rating calculation.
<sect-weight-4-objcomp-summary>30.0</sect-weight-4-objcomp-summary>
Keywords
Successfactor, PMGM, ococ rating unrated, Objective Competency summary section, comp-cal-summary-weight, obj-cal-summary-weight, ococ-rating-calc-mode, sect-weight-4-objcomp-summary , KBA , LOD-SF-PM-FRM , Forms & Templates , Problem