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3358728 - How to avoid SNAT ports exhaustion in Commerce Cloud when using JS Storefront

Symptom

  • Frequent fallbacks to CSR  
  • Http failure to api endpoint, in SSR logs you can find errors like:

jsapps-ssr An unknown http error occurred
jsapps-ssr Http failure response for https://api.xxx.com/occ/v2/electronics-spa/cms/components?fields=DEFAULT&productCode=266685&currentPage=0&pageSize=4&componentIds=ProductDetailsTabComponent%2CProductSpecsTabComponent%2CProductReviewsTabComponent%2CdeliveryTab&lang=en&curr=USD: 0 Unknown Error

  • The same failures to api can be seen in Dynatrace along with connect ETIMEDOUT error:


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Environment

SAP Commerce Cloud

Keywords

Spartacus, Composable storefront , KBA , CEC-SPA , SAP Commerce Cloud Spartacus , Problem

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