SAP Knowledge Base Article - Preview

3358757 - Case reporting link changed from SAP ONE Support Launchpad to SAP for Me

Symptom

When clicking the SAP case support link from SAP partner product administration UI and the link still points to SAP ONE Support Launchpad, e.g. https://launchpad.support.sap.com/#/incident/create/prefilled/...
This link becomes invalid as SAP has decommissioned SAP ONE Support Launchpad for case reporting.  


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Environment

SAP Partner products which implement the embedded support integration

Keywords

KBA , XX-SER-FORME , SAP for Me , How To

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