SAP Knowledge Base Article - Public

3358881 - MDF Workflow Approval - Escalated Approval Cards do not appear on Latest Homepage


Escalated Approval Cards do not appear on Latest Homepage for MDF workflow approval.


  • SAP SuccessFactors HXM Suite
  • Metadata Framework (MDF)

Reproducing the Issue

  1. A MDF workflow approval has been escalated to corresponding user.
  2. User check the view pending approvals and the escalated approval can be found.
  3. However, in user's homepage, the Escalated Approval Card does not display.


This is a defect per confirmed by Engineering team, and we plan to fix it at b2311 release.

As a workaround, please check the escalated approval from View My Pending Requests or from To-do items in user's homepage.


ECT-222433, MDF, workflow, escalated workflow, pending approval, SF, SuccessFactors, card, homepage card, metadata framework. , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-PLT-LHOM , Latest Home Page , Known Error


SAP SuccessFactors HXM Suite 2305