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SAP Knowledge Base Article - PreviewSymptom
You have configured a custom application IDP for BTP Cockpit, such as the Cloud Identity Services.
When opening a BTP application, such as custom developed applications, or subscribed applications like BAS, you receive the following error:
There was an error when authenticating against the external identity provider: The user account must be pre-created. Please contact your system administrator.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
SAP Business Technology Platform, Cloud Foundry environment.
Product
Keywords
btp, cf, shadow user, idp, ias, access, ips, the user account must be pre-created, authenticating against external identity provider, system administrator. , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem
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