SAP Knowledge Base Article - Public

3359039 - Unable to add Custom BO's during Kanban creation


While creating a Kanban the custom BO does not populate in the Object drop down.


SAP Cloud for Customer

Reproducing the Issue

1. Create a Custom card in the Home page

2. Provide type as kanban

3. In the Objects drop down you will notice that Custom BO's are not populated


Currently we only support kanban creation for standard BO's owl which contain the below 23. Anything other than these will not populate in the Objects drop down during kanban creation.

1. Accounts

2. Opportunities

3. Phone call

4. Tasks

5. Competitors

6. Competitors Products

7. Leads

8. Appointments

9. Partners

10. Partner Contacts

11. Product Administration

12. Product Lists

13. Promotions

14. Sales Quotes

15. Sales orders

16. Visits

17. Tickets

18. Contracts

19. Installation Points

20. Individual Customers

21. Registered Products

22. Time Entries

23. Time Reports


This is an expected system behavior


Kanban, Custom BO's , KBA , AP-RC-UIF , C4C UI Framework , Problem


SAP Cloud for Customer core applications 2305