SAP Knowledge Base Article - Public

3359286 - Emoticons () can be added in the Rating Scale.


Configure Emoticons in the Rating Scale Label or Description.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors 360 Reviews


Follow the below steps to configure emoticons in the rating scale:

1. Navigate to Admin center --> Rating scale --> Rating Scale Designer

2. Select any Rating Scale

3. In the Label or Description column Emoticons can be configured as character but not as image

4. If the Rating Scale with emoticons configured are linked to any PM template. Then Emoticons will be appearing as description of Rating Scale in the Performance Forms.

NOTE: Emoticons copied from any window as image (eg. teams) will not get copied. Emoticons character from the browser search can only be copied in the rating scale description.


Success Factors, SF, PM, MTR, Forms, Rating Scale, Emoticons, Image, Character, Label, Description. , KBA , LOD-SF-PM-RAT , Ratings and Weights , LOD-SF-MTR-RAT , Ratings and Weights , Problem


SAP SuccessFactors HCM Core all versions