Symptom
You have created workflow rule for opportunities and want system send notification on every save. But you only get the notification when creating the opportunity at the first time. No further notification created afterwards.
Environment
SAP Business Design
Reproducing the Issue
- Go to the Application and User Management work center.
- Go to the Workflow Rules view.
- Open the work flow for the opportunity, the timing is set to On Every Save.
- Go to the Home work center Inbox view.
- The find only one notification sent for opportunity ABC, while you have made several changes on it. (ABC represents the ID of the opportunity)
Cause
If there is open notification existed in the system, workflow rule will not create new notification, instead system updated the notification.
Resolution
This is the current system design.
Keywords
workflow rule; notification; , KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign all versions