SAP Knowledge Base Article - Public

3359337 - Workflow Rule Does Not Create New Notification When the Document is Changed

Symptom

You have created workflow rule for opportunities and want system send notification on every save. But you only get the notification when creating the opportunity at the first time. No further notification created afterwards.

Environment

SAP Business Design

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the Workflow Rules view.
  3. Open the work flow for the opportunity, the timing is set to On Every Save.
  4. Go to the Home work center Inbox view.
  5. The find only one notification sent for opportunity ABC, while you have made several changes on it.  (ABC represents the ID of the opportunity)

Cause

If there is open notification existed in the system, workflow rule will not create new notification, instead system updated the notification.

 

Resolution

This is the current system design.

Keywords

workflow rule; notification;  , KBA , AP-SLO-SO , Sales Order , Problem

Product

SAP Business ByDesign 2305