SAP Knowledge Base Article - Public

3359345 - Employee column empty in Campaigns


The Employee column is empty under Respondents tab in Campaigns.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Campaigns work center.
  2. Navigate to Campaigns view.
  3. Open Campaign A.
  4. Go to Respondents tab.
  5. Employee column is empty there.


The Employee column in the Respondents tab of Campaign refers to the Employees added to the Target Group. There is no Employee added to the Target Group and so that the column is empty.


If want to find the Account's Employee, which means the Primary Contact of the Account, then it is displayed in the Contact column.


Sales Campaigns; Campaigns; Respondents; Target Group , KBA , LOD-CRM-MKT-CAM , Campaigns , Problem


SAP Cloud for Customer core applications all versions