SAP Knowledge Base Article - Public

3359388 - Day not highlighted in Time Sheet UI even when there is time event in error status.


The day is not highlighted even though on this day there is error time event.

From the above screenshot, it can be seen that there is error time event BLUE_OUT at 9:31 PM on Jul 25, but on the left side, Jul 25 is not highlighted with red bar.

The correct display should be like on Jul 26, where there is a red bar on the left side of the day when there is error time event at 1:18 PM on this day. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Time Tracking - Clock In Clock Out

Reproducing the Issue

Create unpaired time event from Time Sheet UI or Manage Clock In Clock Out or via import from external terminals.

If the error time event falls out of the planned working time, then the symptom happens.


This is a known issue to be fixed with b2311 release.


This is a know issue to be fixed in b2311 release.
This KBA will be updated if there is any change in the fix.


WEF-124640, KI2305, CICO, CLOCK, TIME, EVENT, PUNCH, IN, OUT, CLOCK-IN, CLOCK-OUT, PUNCH-IN, PUNCH-OUT, unpaired , KBA , LOD-SF-EC-TMS , Time Sheet , LOD-SF-TTR , Time Tracking , Known Error


SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Time Tracking all versions