SAP Knowledge Base Article - Public

3359656 - [H1 2023] The custom Theme configured on the "Manage configuration UI" page is not reflecting On the "Workflow approval page"


  • In   workflow details page , CSS 'globalPortletCustom2TextColor' or CSS 'globalPortletHeader' are not working
  • On "Workflow Details Page", configuring Field Properties in Custom UI are not reflected. Example : the Bold option and the Italic option are working however when selecting a font format/type or color this is not reflected in the Workflow approval page.
  • On the "Workflow approval page", When Horizon visual theme is enabled, The title style for The custom Theme configured on the "Manage configuration UI" page is not being respected.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely cocaseal."


SAP SuccessFactors HXM Suite 2305

Reproducing the Issue

  1. create config UI 'testUI' for object 'testUI' , edit the property of 'externalName' , select 'Custom 2' for Font color .
  2. create a record named 'testStyle' of 'testUI' and trigger workflow .
  3. go to manage data page , choose the record 'testStyle' , the externalName display with color '#107e3e' (defined by globalPortletCustom2TextColor )
  4. go to the workflow detail page : testUI/testStyle , the css 'globalPortletCustom2TextColor' on span is not work as the 'manage data' page.


This defect is brought by the H1 2023 release


ENG team is aware and working on a fix that is scheduled for b2311 release (H2 2023). The release dates are set for Oct 20th, 2023 in PREV environment and Nov 17th, 2023 in PROD environment. [Product Release & Road Map Information


Field Properties, Custom UI, Workflow Details Page, H2 2023, KI2305, sf, sfsf , sf sf, SuccessFactors, SuccessFactor, Success Factor, bizx, INC5337687, WEF-124760,  b2311.8, globalPortletCustom2TextColor, SF-WEF-Reston, WEF-125773 , KBA , LOD-SF-MDF-WFL , Custom Object based Workflows , Known Error


SAP SuccessFactors HXM Core 2305