Symptom
- Disabling Personal QR Code Activation feature in Mobile SF login page
- Removing QR code activation when there is an option enabled to login via entering Company ID only
- Disable QR code option permanently from SF mobile app login page
Environment
- SAP SuccessFactors HXM Suite
Cause
Feature not supported as part of current SF mobile framework
Resolution
You want only to disable the Personal QR code function while still allowing access to users to login via mobile using Company Code, this is not possible as per current system design.
The QR code functionality is an inbuilt functionality that comes with Mobile app framework. If you remove the Mobile RBP as a result complete Mobile app RBP will be lost.
We cannot remove explicitly QR code activation functionality from SF Mobile app login page.
In case you feel that it would be great to have such kind of feature, we encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at http://community.successfactors.com/.
For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article (KBA) 2090228 "How to submit an enhancement request".
See Also
Keywords
QR code Mobile app disable, disable SF QR code , QR code in Mobile , Hide QR code , LOD-SF-PLT-MOB , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem