SAP Knowledge Base Article - Public

3359736 - Disabling Personal QR Code Activation feature in SF Mobile login page


  • Disabling Personal QR Code Activation feature in Mobile SF login page
  • Removing QR code activation when there is an option enabled to login via entering Company ID only
  • Disable QR code option permanently from SF mobile app login page


  • SAP SuccessFactors HXM Suite 


Feature not supported as part of current SF mobile framework


You want only to  disable the Personal QR code function  while still allowing access to users to login via mobile using Company Code , this is not possible as per current system design.

The QR code functionality is an inbuilt functionality that comes with Mobile app framework. If you remove the Mobile RBP  as a result complete Mobile app RBP will be lost.

We cannot remove explicitly QR code activation functionality from SF Mobile app login page.

In case you feel that it would be great to have such kind of feature, we encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Community Portal at

For detailed steps on how to raise an enhancement request please follow the Knowledge Base Article (KBA) 2090228 on "How to submit an enhancement request".



Thank you for the cooperation.


Support Engineer, CPS Platform

See Also

2459116 - Hide "Activate Mobile App Using QR Code" on Login page [SF MOB]


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SAP SuccessFactors HXM Core 2305