Symptom
You have noticed that, upon selecting a previously configured Time Form, the error message 'The request can’t be processed because there is no template available.' is thrown, as shown below:
OR the message 'No Data' is displayed under the 'Template' field:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central
- SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Administer Time For... employee > Time Forms;
- Click on Generate Form;
- Click on 'Select Template';
- Observe that 'No Data' message is thrown.
- In the footer of the page, you can see a red 'X' button - Upon clicking on it, the error message 'The request can’t be processed because there is no template available.' is displayed.
Cause
There are missing permissions for the Time Forms.
Resolution
- Go to Manage Permission Roles;
- Choose the relevant permission role, for example, System Admin;
- In the Permission Settings, choose the 'Permission' button;
- Under User Permission, choose 'Manage Time Form Templates'. (If you can't see this permission, under 'Manage Time', grand access to 'Time Forms');
- Grant permissions to the relevant Time Forms;
6. Go back to the Workbench > Time Forms and you'll be able to select them.
See Also
Implementing Time Forms | SAP Help Portal
Enabling Role-Based Permissions for Access Time Forms | SAP Help Portal
Enabling Role-Based Permission for Manage Time Form Templates | SAP Help Portal
Keywords
time off, time, off, time forms, time form, manage time forms, workbench, administer time, permission, missing, no data, The request can’t be processed because there is no template available, select template, missing template , KBA , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-DOC , Document Generation , Problem
Product
Attachments
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