3359767 - No Time Form template is available for selection in the Workbench UI

You have noticed that, upon selecting a previously configured Time Form, the error message 'The request can’t be processed because there is no template available.' is thrown, as shown below:

OR the message 'No Data' is displayed under the 'Template' field:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Employee Central
• SAP SuccessFactors HXM Suite

1. Go to Administer Time For... employee > Time Forms;
2. Click on Generate Form;
3. Click on 'Select Template';
4. Observe that 'No Data' message is thrown.
5. In the footer of the page, you can see a red 'X' button - Upon clicking on it, the error message 'The request can’t be processed because there is no template available.' is displayed.

There are missing permissions for the Time Forms.

1. Go to Manage Permission Roles;
2. Choose the relevant permission role, for example, System Admin;
3. In the Permission Settings, choose the 'Permission' button;
4. Under User Permission, choose 'Manage Time Form Templates'. (If you can't see this permission, under 'Manage Time', grand access to 'Time Forms');
5. Grant permissions to the relevant Time Forms;

    6. Go back to the Workbench > Time Forms and you'll be able to select them.

Implementing Time Forms | SAP Help Portal

Enabling Role-Based Permissions for Access Time Forms | SAP Help Portal

Enabling Role-Based Permission for Manage Time Form Templates | SAP Help Portal

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SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions