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3360474 - 'The system call returns the error code 13: Permission denied' error when adding DATA or LOG Volumes in SAP MaxDB or liveCache databases on LINUX.

Symptom

When adding a DATA or LOG volume, the following error is displayed in the Kernel Error Log file 'KnlMsgArchive':

Thread     0x34A9 Task     28  2023-05-02 01:00:04     AdminMsg        0:  6450A6E402B0 0000   ADD ADD DATA VOLUME '/sapdb/SDB/sapdata/DISKD0016' PAGES 2048000 DEVICE 16
Thread     0x34A9 Task     28  2023-05-02 01:00:04 ERR IOMan       20032:  Formatting of Data_Volume volume 16 failed,_FILE=IOMan_Volume+noPIC.cpp,_LINE=870
                               2023-05-02 01:00:04 ERR RTEIO          81:  volume /sapdb/SDB/sapdata/DISKD0016 cannot be created:13,ERRORTEXT=Permission denied,_FILE=RTEIO_StreamMedium+noPIC.cpp,_LINE=6670

                                                                           DESCRIPTION:

                                                                           Volume /sapdb/SMA/sapdata/DISKD0016 cannot be created. The system call returns the error code 13: Permission denied.

                                                                           ACTION:

                                                                           Contact your system administrator. Show him the error message which points to an operating system configuration error and then contact the database support if your system administrator can not fix the error.
Thread     0x34A9 Task     28  2023-05-02 01:00:04     AdminMsg        0:  6450A6E402B1 0000   ADD RETURNCODE  -914;ADD DATA VOLUME '/sapdb/SDB/sapdata/DISKD0016' PAGES 2048000 DEVICE 16


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Environment

  • SAP MaxDB >= 7.7.
  • SAP liveCache >= 7.7.

Keywords

linux, admin, error, volume, data, log, maxdb, livecache, sdb, sdba, ERRORTEXT=Permission denied, windows, unix , KBA , BC-DB-SDB , MaxDB , BC-DB-LVC , liveCache , Problem

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