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3360600 - "Couldn't fetch artifact from story exporter service Error: We couldn't connect to your <Connection Name> system." error appears in SAP Analytics Cloud (SAC)

Symptom

  • When trying to schedule a publication based on HANA Cloud connection, it fails with the following error message
    "Couldn't fetch artifact from story exporter service Error: We couldn't connect to your <Connection Name> system."

  • The story itself works fine, the data can be displayed properly. 


system." error appears in SAP Analytics Cloud (SAC)"> Read more...

Environment

  • SAP Analytics Cloud (Enterprise) 
  • Live Data Connection to SAP HANA Cloud (HANA Cloud connection type)

Product

SAP Analytics Cloud all versions

Keywords

HANA, Cloud, live, contexts, get, server, info, scheduling, advanced, features, tunnel, direct, connection, connectivity , KBA , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

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