SAP Knowledge Base Article - Public

3360849 - View Printed Results in Statutory Reports displays the document status as 'Pending'

Symptom

  1. When the user selects on View Printed Results after creating Statutory Report ABC, the status of the output document is shown as "Pending"
  2. The user wants to delete the Report Runs in the Statutory Reports

Environment

  • SAP Business ByDesign

Reproducing the Issue

  1. Go to General Ledger Workcenter
  2. Go to Statutory Reports view
  3. Select the Report Name XXXX
  4. Select Run Name ABC
  5. Select View Printed Results
  6. The status is displayed as "Pending"
  7. Close the tab and observe the Delete button is greyed out

Cause

In the Printer Queue there are more queued documents

Resolution

  1. Restart the Cloud Print Manager service, which will process the queued documents.
  2. The Report Runs which has the status as Released cannot be deleted as per the standard system behavior.

Keywords

Print Queue, Statutory Reports, Pending Status, CPM, Print Records, Report Runs , KBA , AP-RC-OUT , Output Management , Problem

Product

SAP Business ByDesign all versions