Symptom
- When the user selects on View Printed Results after creating Statutory Report ABC, the status of the output document is shown as "Pending"
- The user wants to delete the Report Runs in the Statutory Reports
Environment
- SAP Business ByDesign
Reproducing the Issue
- Go to General Ledger Workcenter
- Go to Statutory Reports view
- Select the Report Name XXXX
- Select Run Name ABC
- Select View Printed Results
- The status is displayed as "Pending"
- Close the tab and observe the Delete button is greyed out
Cause
In the Printer Queue there are more queued documents
Resolution
- Restart the Cloud Print Manager service, which will process the queued documents.
- The Report Runs which has the status as Released cannot be deleted as per the standard system behavior.
Keywords
Print Queue, Statutory Reports, Pending Status, CPM, Print Records, Report Runs , KBA , AP-RC-OUT , Output Management , Problem
Product
SAP Business ByDesign all versions