Symptom
When a user submits a Sales Order document, the output fails with the Error Status as shown below and displays 'Document generation not possible; ADS rendering of SAP template failed' while previewing the Sales Order Document.
Error Status:
[SYSTEM ERROR]: ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: XMLFM Exception during render: com.adobe.ProcessingException(200,101)
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter
- Go to Sales Quotes view.
- Search and select the Sales Quote ID ABC (where ABC refers to the Sales Quote ID).
- Navigate to the Output tab
- Observe the Output failed with an ERROR status
- Select on the Error hyperlink, which displays the error details as below in the Technical ID field.
SYSTEM ERROR: ADS: com.adobe.ProcessingException: com.adobe.ProcessingException: XMLFM Exception during render: com.adobe.ProcessingException(200,101)
Cause
During the document creation, there was a connection issue from the application side causing the error while submitting the Sales Quote document.
Resolution
The Output Document can be resubmitted, by following the below steps:
- Go to Sales Work Center
- Go to Sales Quotes view
- Search and select the Sales Quote ID ABC (where ABC refers to the Sales Quote ID)
- Navigate to the Output tab.
- Select the failed record and click on Set to Successful.
- Select Resubmit button,
- Enter the relevant E-mail ID and select OK
- The document will be submitted with the Status Successful
Keywords
Sales Order, Error Status, ADS Render, Resubmit, XMLFM Exception during render , KBA , AP-RC-OUT , Output Management , Problem