3361032 - Address Information is Missing in Payment File ISO20022 Payment Format in XML File

Creat an outbound file for payments to an employee ABC and the file format is ISO20022 Payment Format. Then find that the employee address information is not available in the XML file.

<PstlAdr>

….

<AdrLine> </AdrLine>

</PstlAdr>

SAP Business ByDesign

1. Go to Liquidity Management work center.
2. Go to Outbound Files.
3. Select the affcted Outbound file.
4. Edit the file.
5. Click on View All.
6. From the Attachments tab, download the XML file and observe that the employee address information is not available.

There are two possible reasons:

1. The address information for this employee in his personal profile has not been maintained.
2. If the above address information has been maintained but still cannot see it in the XML file, it may due to the Business Partner also has an employee role. The Business Partner address is maintained as the "Main" Address. Therefore all the changes on employee level will be ignored. The system is always selecting the Main address which is maintained on Business Partner level.

Check the employee address in its Personnel Profile. Maintain the relevant address information under Personal Data tab, Private Contact Data sub-tab.

In the second scenario, if the Business Partner also has an employee role, change the address on the Business Partner level as well to match the Employee and recreate the payment file.

Employee, Address Information, ISO20022, Outbound File , KBA , SRD-FIN-ACP , Payables , Problem