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SAP Knowledge Base Article - PreviewSymptom
When accessing the Promotion Management application in the Central Management Console (CMC), below error is observed:
Sorry, promotion management application is unable to process your request. The error from the server is: Unable to retrieve the root LCM folder, please check if you have sufficient rights to perform promotion management.
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Environment
- SAP BusinessObjects Business Intelligence (BI) Platform 4.x
Keywords
LCM, promotion management, upgrade, migration, promotion, CMC , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem
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