3361313 - Difference between the Work Zone Task Email

There are two different emails triggered and received for Tasks created in Work Zone

SAP Work Zone 

Two different task notifications are triggered depending on the behavior while they are triggered

There are two different types of notifications that are triggered:

1. A task that has no updates after the time of creation will trigger an email notification with no details and just the link to the task itself
2. A task that was created and then updated will trigger an email notifications with further details of the task and also a link to the task itself

• Tasks | SAP Help Portal
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