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SAP Knowledge Base Article - PublicSymptom
Even though employee and the manager have signed the document, Complete E-Signature step is triggering again.
Environment
SAP SuccessFactors Onboarding
Cause
Signature field type "Signature".
Resolution
On the form the signature field need to be type "Text"
Keywords
Signature, onb, obx, onboarding, declined, e-signature, retrigger , KBA , LOD-SF-OBX-ESN , E-Sign Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions
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