SAP Knowledge Base Article - Preview

3361475 - Error "Either the remote CMS cannot be reached, or logon credentials are incorrect INS00013" when installing Lumira server

Symptom

Error "Either the remote CMS cannot be reached, or logon credentials are incorrect INS00013" when installing or updating Lumira server.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • SAP Lumia Server 2.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Lumira 2.4, server edition

Keywords

KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

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