3361533 - 500 Error when adding Learning History Card to Work Zone

500 internal server error appears inside the card when it's attempted to add a SuccessFactors "Learning History" card to Work Zone.

SAP SuccessFactors Learning

SAP SuccessFactors WorkZone

1. Log in to WZ instance.
2. On My Workspace > Add Widget 
3. Select Cards > Select Learning History > 500 error appears

A possible cause to this issue is that the destination is not configured correctly. The Learning_API destination should be using the proxy, like "rest/experience/learning/v1/Proxy".

If the destination configuration is wrong, not only the learning history but all the learning cards will throw 500 errors.

Check the destinations created.

The following link has the detailed description of creating the destination (check Step 3): https://help.sap.com/docs/SAP_SUCCESSFACTORS_WORK_ZONE/04877e17a5da4908a6fea94949e160b5/c12996ba62d34dfba5ae042fb925add2.html 

3062218 - SAP Work Zone for HR - SuccessFactors UI Cards not loading

3068844 - Creating Destinations for the Learning cards in SAP Work Zone for HR

Work Zone, Workzone, Learning History Card, Learning card, Worzone Learning Card, Error 500, 500 , KBA , LOD-SF-LMS-WZ , LMS WorkZone Integration , LOD-SF-LMS , Learning Management System , Problem

SAP SuccessFactors Learning all versions ; SAP SuccessFactors Work Zone all versions