SAP Knowledge Base Article - Public

3361533 - 500 Error when adding Learning History Card to Work Zone


500 internal server error appears inside the card when it's attempted to add a SuccessFactors "Learning History" card to Work Zone.


SAP SuccessFactors Learning

SAP SuccessFactors WorkZone

Reproducing the Issue

  1. Log in to WZ instance.
  2. On My Workspace > Add Widget 
  3. Select Cards > Select Learning History > 500 error appears


A possible cause to this issue is that the destination is not configured correctly. The Learning_API destination should be using the proxy, like "rest/experience/learning/v1/Proxy".

If the destination configuration is wrong, not only the learning history but all the learning cards will throw 500 errors.


Check the destinations created.

The following link has the detailed description of creating the destination (check Step 3): 

See Also

3062218 - SAP Work Zone for HR - SuccessFactors UI Cards not loading

3068844 - Creating Destinations for the Learning cards in SAP Work Zone for HR


Work Zone, Workzone, Learning History Card, Learning card, Worzone Learning Card, Error 500, 500 , KBA , LOD-SF-LMS-WZ , LMS WorkZone Integration , LOD-SF-LMS , Learning Management System , Problem


SAP SuccessFactors Learning all versions ; SAP SuccessFactors Work Zone all versions