SAP Knowledge Base Article - Public

3361859 - How Workflow Rules are Processed by User Status

Symptom

  • This document describes how workflow rules are processed by the system depending on their status and the status of the user who created them.
  • This can be helpful to understand how pending (past) jobs will be processed.

Environment

SAP Cloud for Customer

Resolution

  • If the the rule is active and the user is locked, rules will stay scheduled.
  • If the rule is active and the user is unlocked, rules will be executed.
  • If the rule is inactive and the user is unlocked, rules will be cancelled.

Keywords

workflow, rule, cancelled, scheduled, pending, user locked, inactive , KBA , LOD-CRM-WKF , Workflow , How To

Product

SAP Cloud for Customer core applications all versions