SAP Knowledge Base Article - Public

3362155 - SAP SuccessFactors Is Moving To Coordinated Universal Time (UTC) - Employee Central

Symptom

SAP SuccessFactors is standardizing the use of time across all our systems (applications, databases, and servers) across all our data centers in our continuous effort to align with the cloud industry's best practices for improved data integrity, security and scalability. SAP SuccessFactors is moving its platform to Coordinated Universal Time (UTC).

Environment

SAP SuccessFactors Employee Central

Resolution

SAP SuccessFactors offers global services and currently supports multiple time zones. We must have a consistent, reliable time zone across all geographies to ensure that applications behave the same regardless of physical location. UTC is a natural choice given our global customer base, and UTC is not subject to Daylight Saving Time.

  • The confirmed schedule (as of present) of the UTC migration can be found in KBA 3101935.
  • The original server time zone will be used to set the Tenant Preferred Time Zone(TPT). For more information on TPT, refer KBA: 3319478 - Perferred Tenant Time Zone.
  • For customers already running on a server in UTC, the Tenant Preferred Time Zone(TPT) will be set to UTC.

After UTC migration:

  • Employee Central:
    • No impact on any date-time type values. It will be displayed as before without any behavior changes (as Tenant Preferred Time Zone(TPT) is used).
    • No impact on existing scheduled jobs, as it will still be based on the previous time zone.
    • Newly created jobs or modifying existing jobs will start to follow UTC time.
  • Adhoc Report:
    • Customer action required to manually fix reports to adopt new Timestamp/Date fields. (Refer KBA 3101935.)
  • Odata API:
    • LastmodifiedOn & createdOn fields will start reflecting UTC time. If these fields are used in the integrations, customers need to revisit the configuration.
    • Refer to KBA 3140223 - FAQ: SuccessFactors DataCenter time Zone as UTC.
    • For any related queries/issues, please raise a case in the component LOD-SF-INT.

See Also

Keywords

UTC, migration, Employee Central, Time, DC70, Americas , KBA , LOD-SF-EC , Employee Central , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions

Attachments

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