SAP Knowledge Base Article - Public

3362208 - Error message when opening permission role or group in Manage Permission Roles/Groups


  • While trying to open a Permission Role/Group in Manage Permission Roles/Groups the following error message is shown "errorId=null, timestamp=null, errorMessage=Cannot read properties of null (reading 'fields'), errorName=TypeError";
  • When trying to open a role, the error "errorId=null, timestamp=null, errorMessage=Cannot read properties of undefined (reading 'dependant'), errorName=TypeError" pops up. 

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SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Admin Center
  2. Go to Manage Permission Roles or Groups
  3. Try to open a permission role our group and get the error message:


  • The role contains the "Employee Time" permission;
  • There is a cache issue causing an intermittent error.


For impacted roles containing the "Employee Time" permission: 

  1. Open the impacted roles in Manage Permission Roles
  2. Click on each "Edit granting" in this role
    1. In case it stops responding, please try the following: Click on "add" (above Edit granting), and "cancel".  Then, you can click on"edit granting".
  3. Notice Employee Time will appear below "Access Period Settings" and will be automatically configured as full
  4. Please edit Access Period Settings for Employee Time according to your business needs
  5. Save the role

For impacted roles/groups not related to "Employee Time" permission:

See Also


RBP, error,  save permission role, errorId=null, timestamp=null, errorMessage=Cannot read properties of null (reading 'fields'), errorName=TypeError, dependant, role, sf, permission , KBA , LOD-SF-PLT-RBP , Role Based Permissions , Problem


SAP SuccessFactors HCM Core all versions


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