SAP Knowledge Base Article - Public

3362218 - Error triggered when testing IAS Activate Upgrade in Upgrade Center

Symptom

Error "The Identity Authentication Service issuer configuration is missing on the SSO setting page" triggered when testing IAS upgrade. 

Environment

SAP SuccessFactors HCM Core 

Reproducing the Issue

  1. Go to Upgrade Center.
  2. Search for Activate SuccessFactors Identity Authentication Service Integration
  3. Click on Learn More
  4. Click Upgrade Now & Confirm
  5. Click on Test Now

Cause

Partial SSO is enabled, while SAML V2: SAP Identity Authentication Integration is not enabled in Provisioning > SSO Settings.

Resolution

Disable Partial SSO and enable SAML V2: SAP Identity Authentication Integration. Save your changes by clicking on "Update the Asserting Party" (if you click on "Save" button, the changes will not apply). 

See Also

2791410 - Integrating SuccessFactors with Identity Authentication through the Upgrade Center

Keywords

SuccessFactors, Platform, Identity Authentication Service, Upgrade Center, Activate SuccessFactors-Identity Authentication Integration, Learn More, Upgrade Now, Test Now, Issuer Configuration.  , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem

Product

SAP SuccessFactors HCM Core all versions