SAP Knowledge Base Article - Public

3362218 - Error triggered when testing IAS Activate Upgrade in Upgrade Center


Error "The Identity Authentication Service issuer configuration is missing on the SSO setting page" triggered when testing IAS upgrade. 


SAP SuccessFactors HXM Core 

Reproducing the Issue

  1. Go to Upgrade Center.
  2. Search for Activate SuccessFactors Identity Authentication Service Integration
  3. Click on Learn More
  4. Click Upgrade Now & Confirm
  5. Click on Test Now


Provisioning > SSO Settings: Partial SSO is enabled, while SAML V2: SAP Identity Authentication Integration is not enabled. 



Disable Partial SSO and enable SAML V2: SAP Identity Authentication Integration 

See Also

2791410 - Integrating SuccessFactors with Identity Authentication through the Upgrade Center


SuccessFactors, Platform, Identity Authentication Service, Upgrade Center, Activate SuccessFactors-Identity Authentication Integration, Learn More, Upgrade Now, Test Now, Issuer Configuration.  , KBA , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , Problem


SAP SuccessFactors HCM Core all versions