SAP Knowledge Base Article - Public

3362309 - No data is displayed in SAC Standard Report "System Overview" for inactive users


There is no data for Inactive Users greater than 6 months in the analytic application "System Overview"  in SAP Analytics Cloud.


SAP Analytics Cloud (Enterprise) 2023.8.18

Reproducing the Issue

  1. Go to System > Overview > Authorization 
  2. Scroll down to see the Users/ Teams/ Roles 
  3. Select the offset 6 months in the User section
  4. No data is displayed.


The Last Activity Timestamp column is (Null) for all faulty users in the report.


Change the logic of showing Inactive Users in System Overview:

  • The last user´s activity is taken from Security -> Activities.
  • If the activities log was deleted or the record is already out of the saved time range, Last Activity Timestamp is (Null). 
  • The user is "inactive" if there were no actions (ANY actions) during the last 6 months.

See Also

Your feedback is important to help us improve our knowledge base.


system overview, sac, no data, inactive user , KBA , LOD-ANA-XUS , User assistance, performance statistics , Problem


SAP Analytics Cloud 1.0