Symptom
When the user opens the password reset link that arrived via e-mail and try to change the password it raises the following error:
"Your password reset link is either invalid or has already been used. Please request for a new link. "
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Password, Reset, Invalid, Link , KBA , CEC-CRM-IAM , Identity and Access Management for SAP Sales/Service Cloud , How To
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