3362602 - Unable to change the rating scale of the Summary Section in Manage Template

It is not possible to change the rating scale of the summary section through manage template

Performance Management

When the form template is copied and the rating scale of the new form was changed in the general settings, the rating scale of the summary section will not change. 

Or the rating scale of the existing PM form template was changed through the General settings, the rating scale of the Summary section will not change.

There is no option to change the rating scale of the Summary Section of the PM form through manage template. 

Rating scale of the Summary section can be changed in Provisioning via the PM form XML. Or it can be done through the XML file of the PM form before you upload the Template XML.

As a customer, you do not have access to Provisioning instance. Please engage your implementation partner for changes

2250186 - SCR Form: XML Software Change Requests for Performance Management and 360 Multi-Rater Templates

KBA , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Problem