SAP Knowledge Base Article - Public

3362947 - COD2305 Sales Order Summary Generation not working


"Generate Summary" versus "Preview" on a Sales Order


SAP Cloud for Customer

Reproducing the Issue

  1. Open any Sales Order
  2. Click Actions
  3. There are two options: "Generate Summary" and "Preview"


The Generate Summary action is used for offline orders - it is only used to view the PDF summary offline, and will not attach anything to the order.

The Preview action previews the PDF summary and will allow you to attach it to the order.  This can only be used online.


generate summary, sales order, sales order preview , KBA , LOD-LE-CQP-CO , Lean Sales Orders , Problem


SAP Cloud for Customer core applications 2305