SAP Knowledge Base Article - Preview

3363022 - No Sign of Engagement on Contact Data & Activity Summary


You are checking the Data & Activity Summary of a contact who made a purchase X days ago, but in the Email Responses panel there is a warning message "No Sign of engagement - this contact hasn't purchased any items so far" even though you see that the contact has spent amount on Smart Insight.



SAP Emarsys Customer Engagement


SAP Emarsys Customer Engagement 1.0


No Sign of engagement, Customer Profile , KBA , CEC-EMA , SAP Emarsys , How To

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