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SAP Knowledge Base Article - PublicSymptom
Custom Email token is not populated in Restart onboarding email notification.
Environment
SAP SuccessFactors Onboarding
Cause
System designed.
Resolution
When the process is restarted it creates a new process from backend and data as cancelled reason is not present within new process. So values stored on old process is not available within new process.
Keywords
Process, restarted, onb, obx, onboarding, key, value, token, email, custom , KBA , LOD-SF-OBX-EML , Notifications , Problem
Product
SAP SuccessFactors Onboarding all versions
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