SAP Knowledge Base Article - Public

3363314 - You do not have permission to edit the value. Please contact your system administrator - Onboarding

Symptom

Error message appears once manager tries to save New Hire Data Review step:

"You do not have permission to edit the value. Please contact your system administrator."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental 

Environment

SAP SuccessFactors Onboarding

Cause

Cause 1: Lacks Read and Write/Edit permission for "globalInfo_country".

Cause 2: Global Information Entity is configured in Manage Business Configuration, but does not have any enabled Fields. 

Resolution

Resolution for cause 1: Lacks Read and Write/Edit permission for "globalInfo_country".

Go to "View User Permission" for the affected user and look for permission "globalInfo_country" to confirm it is not granted in any role.
Now go to "Manage Permission" Roles for the respective permission > Employee Central Effective Dated Entities > "globalInfo_country" > Select Read and Write/Edit permission > Save.

Resolution for cause 2: For example 'gobalInfo_AUS' is enabled but there are no fields configured or they are ALL set to Enabled = No:

  • At least one field has to be enabled with visibility View or Editable. 
  • If you do not wish to use Global Information for this country then the Global Information Country should be disabled.

See Also

3392272 - Hire Error "The HRIS element is disabled or has no fields enabled. Please contact your system administrator for support." when Centralized Services for Add New Employee is enabled - CS2H2023 - SAP for Me

Keywords

"You do not have permission to edit the value. Please contact your system administrator.", You do not have permission to edit the value. Please contact your system administrator., NHDR, new, hire, data, review, unable, cannot, save, manager, HR, user, error, appear, continue, submit, step, permission, issue , KBA , LOD-SF-OBX-NHR , Onboardee Data Review , Problem

Product

SAP SuccessFactors Onboarding all versions