Symptom
After the upgrade to SAP S/4HANA Cloud 2308, custom fields with business scenario enabled (e.g. Service Transactions to Pricing Communication at Item Level) for service transactions (e.g. service contract, service order, service confirmation, solution order, in-house repair) cannot be maintained in apps or APIs such as "Manage Service Contracts", "Manage Service Orders", SOAP API Service Contract - Create, Update (Asynchronous) (SAP_COM_0436), ODATA V4 API Service Contract (A2X) (SAP_COM_0789), Service Order - Create, Change (Asynchronous) (SAP_COM_0424), ODATA V2 Service Order (A2X) (SAP_COM_0350), etc.
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Environment
- SAP S/4HANA Cloud CE2308
- CRM Service Management
Keywords
SRV, own fields, Y_, Service contract, Service order, Service confirmation, Solution order, In-house repair, F3763, F3571A, CRMS4_SERV_CONTRACT_MANAGE_SRV, MSC_MANS1, SERVICECONTRACTREQUEST_IN, CE_SERVICECONTRACT_0001 , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
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