Symptom
Unable to release outbound delivery due to grey out button.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics Work Center.
- Navigate to Outbound Deliveries View.
- Search for relevant Outbound Delivery ID, here the document is Not Released and the release button is greyed out.
Cause
Open the document flow of outbound delivery, the corresponding warehouse order and warehouse task are not with status Finished.
Resolution
After finishing the corresponding warehouse order and all warehouse tasks, the button is enabled.
See Also
2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."
Keywords
Outbound Delivery, Release, button. , KBA , AP-ODP-OD , Outbound Delivery , Problem
Product
SAP Business ByDesign all versions