SAP Knowledge Base Article - Public

3363488 - Release Button is Grey Out for Outbound Delivery

Symptom

You cannot release outbound delivery due to grey out button.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Work Center.
  2. Navigate to Outbound Deliveries View.
  3. Search for Outbound Delivery XXX, you find that the document is Not Released and the release button is grey out.

Cause

Open the document flow of outbound delivery XXX, you will understand that the corresponding warehouse order and warehouse task are not with status Finished.

Resolution

After finishing the corresponding warehouse order and all warehouse tasks, the button would be able.

See Also

2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."

Keywords

Outbound Delivery, Release, button. , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions