Symptom
You cannot release outbound delivery due to grey out button.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Outbound Logistics Work Center.
- Navigate to Outbound Deliveries View.
- Search for Outbound Delivery XXX, you find that the document is Not Released and the release button is grey out.
Cause
Open the document flow of outbound delivery XXX, you will understand that the corresponding warehouse order and warehouse task are not with status Finished.
Resolution
After finishing the corresponding warehouse order and all warehouse tasks, the button would be able.
See Also
2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."
Keywords
Outbound Delivery, Release, button. , KBA , AP-ODP-OD , Outbound Delivery , Problem
Product
SAP Business ByDesign all versions