SAP Knowledge Base Article - Public

3363488 - Release Button Greyed Out for Outbound Delivery

Symptom

Unable to release outbound delivery due to grey out button.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Outbound Logistics Work Center.
  2. Navigate to Outbound Deliveries View.
  3. Search for relevant Outbound Delivery ID, here the document is Not Released and the release button is greyed out.

Cause

Open the document flow of outbound delivery, the corresponding warehouse order and warehouse task are not with status Finished.

Resolution

After finishing the corresponding warehouse order and all warehouse tasks, the button is enabled.

See Also

2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."

Keywords

Outbound Delivery, Release, button. , KBA , AP-ODP-OD , Outbound Delivery , Problem

Product

SAP Business ByDesign all versions