3363494 - In the I9 Reverification, when selecting the proof of Eligibility documents, NONE shows to List A and List C - Onboarding 1.0

In the I9 Reverification, when selecting the proof of Eligibility documents, NONE shows to List A and List C.

SAP SuccessFactors Onboarding 1.0

The citizenship value is incorrect.

1. Navigate back to the "Confirm Employee's Citizenship/Immigration Status" panel.
2. In the first sentence, you will find the current Citizenship/Immigration Status, which might be displayed as -SELECT-.
3. Simply choose "No" and update it accordingly.

Additionally, you can cross-verify the information in the Super Admin > HRDataID > under the keys: I9CitizenStatus and I9CitizenStatusDesc.

SAP KBA: 3213871 - Citizen Status appearing as "-- Select --" - Onboarding 1.0

I-9, I9, onboarding, 1.0, obd, Citizen, Status, Reverification, NONE, Eligibility, List A, List C, Select , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem