SAP Knowledge Base Article - Public

3363580 - SAC transport Exporting was not completed due to an error.

Symptom

  • Exporting TEST was not completed due to an error.
    Export Summary
    Correlation ID: XXXXX-XXX-XXXX-XXXX-XXXXXXXXXXX
  • Export summary shows everything in a pendings state.
  • From the HAR trace:
  • {"status":"FAILED","message":"Internal Server Error","debugMessage":null}

Environment

  • SAP Analytis Cloud 2023.8.19 (Client)
  • SAP Analytis Cloud 2023.8.18 (Server)

Reproducing the Issue

  1. Transport --> Export --> My Content --> FPA_EXPORTS --> New Export
  2. Files --> PUBLIC --> Planning --> A
  3. Select A. Just click it so all dependencies are selected
  4. Wait for serveral minutes as the dependencies are selected.
  5. Unselect all the connection dependencies.
  6. Click next.
  7. Use value of TEST for package name, description, and details
  8. Click next.
  9. Click Export.
  10. Wait for several minutes.

Exporting TEST was not completed due to an error.
Export Summary
Correlation ID: XXXXXX

Cause

It is a performance related issue by development team.

Resolution

This issue is currently under investigation of development team.

Keywords

SNC, model , timeout , KBA , LOD-ANA-ML-MDM , Master Data Management , Problem

Product

SAP Analytics Cloud all versions