SAP Knowledge Base Article - Public

3363788 - Not able to enable E-verify on Compliance settings - Onboarding

Symptom

When enabling E-verify on Compliance settings, after refreshing the page it get disabled again

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Compliance settings
  2. Go to United States
  3. Enable E-verify
  4. Refresh the page, E-verify will be set to "OFF"

Cause

Duplicate entry for E-verify on Manage Data

Resolution

  1. Go to Manage data
  2. ComplianceConfiguration
  3. Search for US_EVERIFY
  4. If there is a duplicate entry, delete one of them

Keywords

EVF, everify, e verify, ChangeSet index 1 - Business key values already exist! , KBA , LOD-SF-OBX-EVF , Everify , Problem

Product

SAP SuccessFactors Onboarding all versions