SAP Knowledge Base Article - Public

3363789 - Dump After Closing Browser Tab


You are working on the system using multiple browser tabs, and receive a dump when performing any action after closing any tab containing an instance of Business ByDesign.


SAP Business ByDesign

Reproducing the Issue

  1. Log into the tenant.
  2. Open a new browser tab and enter the same tenant (alternatively, duplicate the browser tab).
  3. Close the tab opened in step 2.
  4. Perform any operation in the browser tab from step 1, such as entering a work center.

Here the dump is raised.


All Business ByDesign tabs for a given tenant share the same session. Once a tab is closed, the session from the other tab is terminated, causing the dump in any other tabs that were already opened.

This is a current limitation.


The systems works as expected.

We suggest the use of the built-in tabs in case multiple pages need to remain open.


IAM, Chrome, Edge, Security, Token , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem


SAP Business ByDesign all versions