SAP Knowledge Base Article - Public

3363844 - Purchase Order Reference Appears Blank When you Click on Create Invoice Button From Scanned Invoice File

Symptom

When you click on Create Invoice button from scanned invoice file, system did not take purchase order reference. However in the review screen, the order number is stored.  

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Go to Invoice Scanning view
  3. Select the relevant Invoice file ID
  4. Click on Create Invoice
  5. You can see that, purchase order reference not transferred

Cause

The product description in the purchase order and scanned pdf is different and hence, system cannot consider the purchase order reference when you click on Creating Invoice button. 

Resolution

You can de-scope the scoping question - Do you want to compare scanning invoice items with purchase order items ? To do so;

  1. Go to Business configuration work center
  2. Go to Implementation Projects
  3. Select Edit Project Scope
  4. Select Purchasing -> Supplier Invoicing -> Supplier Invoices and Credit Memos
  5. Here you can de-scope the question

This way, system will not compare the product details and purchase order reference will be considered while creating new invoice. 

Keywords

Purchase Order Reference Appears Blank When you Click on Create Invoice Button From Scanned Invoice File; Order ID field blank while clicking Create Invoice button; PO data not transferred from scanned invoice , KBA , SRD-SRM-SI , Supplier Invoicing , Problem

Product

SAP Business ByDesign 2305 ; SAP Business ByDesign 2308