SAP Knowledge Base Article - Public

3364073 - Approver of Supplier invoice is incorrect


You have defined Approval by Cost Assignment for supplier invoice, however you find the approver is not displayed correctly on voided supplier invoice.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Open the affected supplier invoice and navigate to Approval tab.
  4. You find although you have defined multiple approvers, there is only one approver displays in the approver list and rejects the approval. 


Initially, the approval task goes to all the cost center managers as expected and displays all the manager's name under supplier invoice approval tab.

Once one of the approvers rejects the invoice, the approval task of the others will be in canceled status and the approver who has done the rejection will be the only approver displaying under supplier invoice approval tab, even if you have checked 'All Approvals Required' and 'Skip Reapproval' in approval process. Meanwhile, the invoice turns into Void status.


This is expected behavior in the system.


Approval by Cost Assignment, Supplier Invoice, Void, All Approvals Required , KBA , SRD-SRM-SI , Supplier Invoicing , How To


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