SAP Knowledge Base Article - Preview

3364148 - Groupware Setting Changes Are Not Reflecting in G-Mail Add-In

Symptom

You have certain dropdown fields in G-Mail for which values need to be restricted as per restrictions defined.

However, the fields are not being restricted as expected.

For example, a user has done changes to field "Account Type" in add-in settings under "Account" card. They have checked all boxes to make the field "Required", "Read Only" and "Display on Create".

However, when they log in to their G-mail integration, the field does not have any of these requirements.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2308

Keywords

Code List Restriction, CLR, G-mail, server side; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , How To

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