SAP Knowledge Base Article - Public

3364193 - Dump Error On Receivables Balance Confirmation Release


 You release a receivables balance confirmation and a dump error occurs.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Receivables work center.
  2. Go to the Customers view.
  3. Select the Balance Confirmation subview.
  4. Select the Balance Confirmation ID XXX (XXX stands for the Balance Confirmation ID).
  5. Select Release.

A dump error occurs.


The created Balance Confirmation contains the same Document ID more than once.
For example you have maintained Document ID 15 with External Reference 15 for an Invoice. You have also maintained Document ID 15 with Eternal Reference DP-2 for a Down Payment.

ID 15 and DP-2 are examples.


Each Document ID should be unique to avoid the error.


Balance Confirmation, Dump Error, Receivables. , KBA , SRD-FIN-ACR , Receivables , Problem


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