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SAP Knowledge Base Article - PreviewSymptom
When you are processing a manual journal entry in the internal reconciliation window or canceling a manual journal entry, the following error message is displayed:
"Reconciliation difference must be zero before reconciling [Message 3821-8]"
This error appears even if the sum of the amount to reconcile is 0, meaning that the balance due of the transactions match each other.
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Environment
SAP Business One
Product
SAP Business One all versions ; SAP Business One, version for SAP HANA all versions
Keywords
KBA , je , journal entry , bp , manual reconciliation , SBO-BP-IR , Internal Reconciliations , How To
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