3364352 - Bank information Routing Number is not populating - Onboarding

Routing Number is supposed to auto populate once the Bank information is selected whether in New Hire Data Review or Personal Data Collection, but it is not.

SAP SuccessFactors Onboarding

There is no business rule configured for the Object Definition "Payment Information Detail"

Please, create a rule and add it to the Bank field in the Payment Information Detail object. To do this, you can follow the steps below: 

1. Create the business rule*. 
2. Navigate to Configure Object Definitions. 
3. Select 'Object' > 'Payment Information Detail'. 
4. Take Action > Make Correction. 
5. Navigate to the bank field and select 'Details'. 
6. Under 'Rules', select the created rule and save. 
7. Test with a new candidate. 

*Questions regarding how to create custom Business Rule is not a Support scope. For help with configuration, how-to, and implementation issues, please visit the appropriate self-service resources listed on KBA. Alternately, speak with your Account Executive or Customer Engagement Executive about Professional Services options or about engaging an SAP Authorized Partner. = 2706322 - What is Support – What is Consulting: Cloud Solutions - SAP ONE Support Launchpad  

2706322 - What is Support – What is Consulting: Cloud Solutions - SAP ONE Support Launchpad  

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